Privacy Policy

This Privacy Policy explains how Federated Commerce Group LLC ("FCG," "we," "us," or "our") collects, uses, and shares information through this website, our business inquiry forms, our business-to-business lead generation services, and our text messaging programs.

Information We Collect

We may collect the following categories of information:

• Business contact information, such as name, company, role, work email, business address, and phone number.
• Information you submit through forms, calls, email, meetings, or other communications with us.
• Website and device information, such as IP address, browser type, pages viewed, referring pages, and approximate location derived from technical data.
• Messaging information, such as text message opt-in status, consent records, message history, HELP requests, STOP requests, and delivery metadata.
• Prospect and lead data used for business-to-business outreach, including source and attribution records where applicable.

How We Use Information

We use information to:

• Respond to business inquiries and prepare pipeline plans.
• Provide, operate, improve, and measure our B2B lead generation, outreach, CRM, and AI-agent services.
• Send service messages, appointment reminders, business updates, and marketing messages where permitted and where required consent has been obtained.
• Maintain opt-in, opt-out, suppression, source-attribution, and compliance records.
• Protect our services, prevent abuse, troubleshoot issues, and enforce our terms.
• Comply with legal, carrier, platform, and contractual obligations.

SMS Privacy

Your mobile information will not be sold, rented, or shared with third parties or affiliates for their promotional or marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.

We may share personal information, including SMS opt-in or consent status, with service providers that help us provide our messaging services, such as messaging platforms, phone companies, carriers, compliance vendors, and vendors that assist with message delivery, support, security, or recordkeeping. Those providers may use the information only to provide services to us or as required by law.

How We Share Information

We may share information with:

• Service providers and processors that host, operate, secure, analyze, or support our services.
• Clients and business partners as needed to provide contracted B2B lead generation and pipeline services.
• Telecommunications providers, carriers, campaign registries, and compliance reviewers for messaging registration, delivery, verification, opt-out processing, and abuse prevention.
• Professional advisors, insurers, auditors, or legal counsel.
• Government authorities, regulators, courts, or other parties where required by law or necessary to protect rights, safety, and security.
• Successors in connection with a merger, financing, acquisition, reorganization, or sale of business assets.

Cookies and Analytics

We may use cookies, pixels, logs, or similar technologies to operate the site, remember preferences, measure traffic, and understand how visitors interact with our pages. You can control cookies through your browser settings.

Your Choices

• You may opt out of SMS messages at any time by replying STOP. You may text HELP for help.
• You may ask us to update or remove business contact information, subject to legal, contractual, carrier, and compliance retention requirements.
• You may unsubscribe from email marketing by using the unsubscribe link where available or contacting us.

Data Retention

We retain information for as long as reasonably necessary to provide services, maintain compliance records, resolve disputes, enforce agreements, and comply with legal or carrier obligations. Opt-out and suppression records may be retained to ensure future messages are not sent after an opt-out.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure.

Business-to-Business Use

FCG is a business-to-business service provider. This website and our services are intended for business users and representatives, not children or consumer household use.

Changes

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Contact

Questions about this Privacy Policy or our privacy practices can be sent to info@federatedcommercegroup.com.